Troubleshoot your wireless mouse in a few
Wireless accessories, like a mouse use short-wave wireless signals to facilitate communication between the computer and the device. These short-wave wireless signals generally use Bluetooth technology, but occasionally use other wireless protocols. If your wireless mouse is not working, there may be a problem with this network, or with the mouse hardware itself. To troubleshoot the source of your issues, you can follow some troubleshooting steps to see where the problem is coming from and correct it.
Instructions
1. Reconnect wireless adapter. If you are not connecting using an internal transceiver, try using a different USB port. Adapters will not function when they are connected to a hub, so make sure the adapter is connected directly to the computer.
2. Make sure the bottom of the optical mouse is clean. Spray a lint-free cloth with isopropyl (rubbing) alcohol and wipe down the bottom of the mouse (including the optical eye) with the cloth. Take special care to remove all dust and dirt from the bottom of the mouse.
3. Use the Windows mouse diagnostic tool. See the link in the "Resource" section to download this tool. Once the download has finished, launch the "Run" dialog box and type "mousinfo". this will launch the diagnostic tool, and give you an idea if there is a hardware or software issue with your mouse. If there is a software issue (like drivers) the mouse diagnostic tool should be able to fix it.
4. Remove conflicting mouse software. If you have used another wireless mouse in the past, the software that came with it may be interfering with the current software. Open the Run dialog box and type "appwiz.cpl". Press "OK" and then select any conflicting mouse software or drivers from the list.
Tags: diagnostic tool, wireless mouse, your wireless mouse, bottom mouse, conflicting mouse, conflicting mouse software, dialog type